# Help Center

Welcome to the Modern Collections help center. Pick your path below.

## I am a…

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4>🧾 Debtor / Consumer</h4></td><td>Pay, dispute, set up a plan, or understand your rights.</td><td></td><td><a href="/pages/9kOW2AXmPS5i7Wjvqcj9">/pages/9kOW2AXmPS5i7Wjvqcj9</a></td></tr><tr><td><h4>🏢 Creditor Partner</h4></td><td>Onboard, run daily operations, and reconcile finances.</td><td></td><td><a href="/pages/jI9qgADYE1XGzTf6nzUX">/pages/jI9qgADYE1XGzTf6nzUX</a></td></tr><tr><td><h4>⚙️ Account Owner</h4></td><td>Manage account settings, notifications, and API keys.</td><td></td><td><a href="/pages/5l04OXuEmp3kOC7heBOW">/pages/5l04OXuEmp3kOC7heBOW</a></td></tr></tbody></table>

## Popular tasks

* [Make a payment](/for-debtors/debtor-portal/making-a-payment.md)
* [Open a dispute](/for-debtors/debtor-portal/opening-a-dispute.md)
* [Set up a payment plan](/for-debtors/debtor-portal/setting-up-a-payment-plan.md)
* [Upload your first placements](/for-creditor-partners/creditor-onboarding/uploading-your-first-placements.md)
* [Read remittance reports](/for-creditor-partners/creditor-finance/reading-remittance-reports.md)
* [How to stop contact](/for-debtors/compliance-and-rights/how-to-stop-contact.md)

## Need more help?

* Read the [FAQ](/reference/faq.md)
* Browse the [Glossary](/reference/glossary.md)
* [Contact support](/troubleshooting/contact-support.md)

## Editor notes

This space is **GitBook-published** at `help.moderncollections.io`.

* **Audience-first tone.** Debtor pages are plain language, 8th-grade reading level. Creditor pages are operational, 12th-grade, action-oriented.
* **Second person.** "You" the debtor; "you" the partner.
* **No legalese on debtor pages.** State the rule, not the citation.
* **Last-reviewed footer** on every compliance-related page.
* PRs touching `compliance-and-rights/**` require the `compliance-reviewed` label before merge.

For the full editorial design doc, see [`product-docs/docs/future-ideas/07-help-center.md`](https://github.com/knollmeyersam-dot/MC-Docs/blob/main/product-docs/docs/future-ideas/07-help-center.md).


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