# Viewing your account

When you log in, you see your account dashboard. This is everything in one place.

## What you'll see

### Your balance

A panel near the top showing the outstanding amount, what's already been paid against the account, and the original invoice amount. If you have made any payments, the outstanding number already reflects them.

### Invoice details

Below the balance, you'll see:

* The invoice number.
* The invoice date.
* The due date.
* How many days past due the account is.
* The name of the business that placed the account.

If you do not recognize the invoice, that's important. You may want to [open a dispute](/for-debtors/debtor-portal/opening-a-dispute.md).

### Your options

Four buttons:

* **Make a payment** — pay by card or bank.
* **Dispute this debt** — tell us why you don't think it's correct.
* **Documents** — see the invoice we have on file for this account.
* **Messages** — read messages we've sent and reply to them.

## Each account is its own page

Every placement we collect on has its own access link and its own portal page. If your business has more than one unpaid invoice with us, each one has a separate link sent to the email on file. Use the link for the account you want to look at.

## Getting a payment receipt

When a card payment succeeds, you see a confirmation right on the page. Stripe also sends a receipt to the email address you entered during checkout. Keep that email for your records.

## Updating your contact information

If your phone number, email, or mailing address has changed, [send a message](/for-debtors/debtor-portal/messaging-the-creditor.md) through the portal or reply to any email we sent you. We'll update what we have on file.

## TODO

* Screenshot: account dashboard.
* Screenshot: balance panel.

***

Last reviewed: 2026-05-12 by Customer Success.


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